Shipping policy
SHIPPING POLICY
All Domestic orders will have a flat rate of $14.99 for shipping.
Free domestic shipping will be available on order of $125+ with code "SHIP".
Please note: Our Free Shipping discount code cannot be combined with other promotional discounts. If multiple codes are entered, the one with the greater value will be applied to the order.
*Free shipping offer applies only to the 48 contiguous United States. Alaska, Hawaii, and US territories contact Hookah Deals for shipping rate.
UTAH and WASHINGTON residents: Due to federal laws, we can ONLY ship hookahs and related accessories. Tobacco shipments are NOT allowed. If you try to ship tobacco to either of these states, our website will not provide shipping rates to you until the tobacco products are removed from your cart.
If you have any issues please do not hesitate to contact us!
ORDER INFORMATION
Domestic Orders (48 contiguous United States ONLY. Alaska, Hawaii, and US territories not included)
By placing an order, you are agreeing that you are at least 21 years of age.
Domestic orders within the continental United States are shipped via USPS, UPS Ground, FEDEX Ground, or FEDEX Express.
Processing time is generally 1 - 2 business days.
Shipping time is 1-5 business days depending on your geographic distance from Los Angeles, CA.
All orders require a signature confirmation upon delivery for the security of our customers.
It is not Hookah Deals' responsibility to track your order. Once a package says it has been delivered, we waive all responsibility for that order.
Hookah Deals waives responsibility for lost or stolen packages.
Hookah Deals waives responsibility for any health problems or injury associated with the use of our products.
Hookah Deals has the right to cancel any order and refuse service.
During the checkout process, each customer has the option of adding Route Protecting to their order for an additional fee that covers lost or stolen packages. (Domestic orders ONLY)
International, Alaska, Hawaii and US Virgin Islands Orders
All international, Alaska, Hawaii and US Virgin Islands shipping time is 5-21 business days depending on your geographic distance from Los Angeles, CA, USA.
Processing time is generally 4-7 business days.
The shipping cost will vary depending on the order weight, content, duties (if applicable) and location.
Shipping rates may change after order is placed. If shipping rate increases, there will be an additional charge of the difference on the original payment method.
No free shipping to international, Alaska, Hawaii and US Virgin Islands destinations.
Please allow up to 21 business days to receive your order. Orders can take longer than these estimated shipping times due to processing times within your country.
We are not responsible for any items confiscated or lost along the way.
ALL INTERNATIONAL (Alaska, Hawaii and US Virgin Islands EXCLUDED) orders MUST pay in the form of crypto currency. No other currency will be accepted.
Important!
For orders that contain multiple items, you may receive each item separately, on different dates.
International Shipping (Alaska, Hawaii and US Virgin Islands EXCLUDED): Customer is responsible for GST, VAT and/or all applicable taxes & fees.
Hookah Deals is not responsible for any item confiscated or lost along the way. By placing an international order, you are agreeing and accepting all risks and liabilities for importing tobacco into your country. We are not responsible for knowing or enforcing the tobacco importation laws of your country. It is your responsibility to know the local laws.
Tracking Your Order
Once you have submitted your order, you will receive an email confirming that your order has been received. This email will contain your order number, which can be referenced once the package has shipped.